Company profile
American Call Center S.A. (Americall)
RUC 0991506241001 · Guayaquil, Guayas
Registry data
- RUC
- 0991506241001
- Legal name
- AMERICAN CALL CENTER S.A. (AMERICALL)
- Trade name
- AMARICAN CALL CENTER S.A. AMERICALL
- Company type
- Stock corporation (S.A.)
- Size segment (SCVS)
- Large · 2025
- Incorporation date
- February 23, 1999
- Start of activities (SRI)
- February 23, 1999
- Subscribed capital
- $600,000
- Economic activity
- Activities of centres answering calls from clients by using human operators, automatic call distribution systems, computer telephone integration, interactive voice response systems or similar methods to receive orders, provide product information, deal with customer requests for assistance or handle complaints (call centres)
- ISIC code
- N8220.01
- Last year with filed statements
- 2025
- Address
- Av. Eloy Velasquez SL. 1 MZ. 37 SL 1 MZ 37, Calle 49Va. Herradura 6Ta, Junto a Garzocentro 2000
- Location
- Guayaquil, Guayas
- Region
- Costa
- Phone
- 043712380
Financial statements
- Current ratio
- 0.90
- Debt ratio
- 100.8%
- Net margin
- −8.2%
- Revenue vs 2024
- −23.1%
The income statement · 2025
- Revenue $13,394,899
- Expenses $15,195,885
- Net result −$1,099,967
| Year | Revenue | Net result | Assets | Equity | Employees |
|---|---|---|---|---|---|
| 2025 | $13,394,899 | −$1,099,967 | $7,346,108 | −$57,574 | 871 |
| 2024 | $17,414,444 | $24,803 | $7,236,465 | $535,344 | 1,384 |
| 2023 | $13,807,950 | $76,015 | $7,504,682 | $530,301 | 1,681 |
| 2022 | $12,579,533 | $261,916 | $6,025,935 | $458,944 | 1,324 |
| 2021 | $11,448,068 | −$248,753 | $6,403,493 | $27,113 | 1,436 |
| 2020 | $8,832,552 | −$780,964 | $5,976,991 | $275,866 | 1,432 |
| 2019 | $14,651,772 | $479,202 | $5,646,271 | $1,370,947 | 1,381 |
| 2018 | $17,487,356 | $1,370,972 | $6,198,220 | $2,055,896 | 1,881 |
| 2017 | $16,399,663 | $1,190,255 | $5,994,454 | $1,875,179 | 1,728 |
| 2016 | $14,883,776 | $493,588 | $5,117,916 | $1,178,512 | 1,585 |
| 2015 | $17,085,798 | $805,260 | $5,935,307 | $1,531,892 | 1,838 |
| 2014 | $17,318,274 | $702,000 | $6,057,535 | $1,608,432 | 1,907 |
| 2013 | $17,963,258 | $1,376,912 | $6,622,557 | $2,145,652 | 1,881 |
| 2012 | $15,066,083 | $1,019,449 | $6,151,071 | $1,783,744 | 1,912 |
| 2011 | $13,207,408 | $1,561,846 | $4,040,432 | $1,119,409 | 1,604 |
| 2010 | $10,592,782 | $1,384,009 | $3,241,845 | $1,002,987 | 1,383 |
| 2009 | $8,324,372 | $465,302 | $3,150,004 | $1,222,078 | 1,079 |
| 2008 | $7,365,006 | $130,352 | $2,724,075 | $756,776 | 974 |
| 2007 | $7,243,968 | $401,491 | $2,137,167 | $626,424 | — |
| 2006 | $6,743,939 | $155,306 | $1,182,555 | $376,297 | — |
| 2005 | $4,347,798 | $10,888 | $990,900 | $132,679 | — |
| 2004 | $1,234,477 | $930 | $768,376 | $329,839 | — |
| 2003 | $732,144 | −$1,542 | $347,993 | $51,556 | — |
| 2002 | $579,300 | $1,607 | $388,227 | $3,503 | — |
| 2001 | $438,000 | $182 | $324,753 | $1,086 | — |
| 2000 | $0 | $0 | $55,063 | $800 | — |
In 2025 it recorded revenue of $13,394,899 and a net result of −$1,099,967, a margin of −8.2%.
Its 2025 revenue exceeds that of 98.1% of the 95,463 companies in the country that recorded sales that year. In Guayas, it exceeds 97.7% of the 34,598 on record.
Within its activity (ISIC code N8220.01, 140 companies with sales), its revenue exceeds that of 97.1%; the trade’s typical margin was 1.3%.
Values in US dollars, as filed with the Superintendencia de Compañías, Ecuador’s corporate regulator.
Tax status (SRI)
updated September 5, 2026- Phantom taxpayer: No
- Nonexistent transactions: No
- Tax regime
- General regime The set of rules under which it files its taxes
- Required to keep accounting books
- Yes
- Withholding agent
- Yes When paying third parties, it withholds taxes and remits them to the SRI
- Special taxpayer
- Yes Designated by the SRI for its size, with additional filing obligations
- Start of activities
- February 23, 1999
Establishments · 8 registered, 4 open
- HEAD OFFICE Guayas / Guayaquil / Tarqui / Av. Eloy Velasquez Solar 1 y Calle 49 Ava. Open
- Pichincha / Quito / Mariscal Sucre / Av Patria E4-69 y Av Amazonas Open
- Pichincha / Quito / Mariscal Sucre / Av Patria E4-69 y Av Amazonas Open
- Pichincha / Quito / Mariscal Sucre / Av. Patria E7-69 y Av. Amazonas Open
- Guayas / Guayaquil / Tarqui / S/N Closed
- Pichincha / Quito / Mariscal Sucre / Av Patria E4 -41 y Av Amazonas Closed
- Pichincha / Quito / Mariscal Sucre / Av Patria E4-41 y Av Amazonas Closed
- Guayas / Guayaquil / Tarqui / Av. Francisco de Orellana S/N y Av. Miguel Hilario Alcivar Closed
Tax status according to the public records of the SRI (Servicio de Rentas Internas, the national tax authority). The risk designations are the SRI’s, not a rating by this site: phantom taxpayer means the SRI considers the company to have no real activity at its declared address, and nonexistent transactions means it invoiced operations the SRI determined never took place.
Where it operates
It has 4 open establishments across 2 provinces, plus 4 closed.
Azuay: no dataBolívar: no dataCarchi: no dataCañar: no dataChimborazo: no dataCotopaxi: no dataEl Oro: no dataEsmeraldas: no dataGalápagos: no dataGuayas: 1 companiesImbabura: no dataLoja: no dataLos Ríos: no dataManabí: no dataMorona Santiago: no dataNapo: no dataOrellana: no dataPastaza: no dataPichincha: 3 companiesSanta Elena: no dataSanto Domingo de los Tsáchilas: no dataSucumbíos: no dataTungurahua: no dataZamora Chinchipe: no data Point at or tap a province to see its figure
1 3
Provinces with a presence
- Pichincha 3 locations
- Guayas head office 1 location
Establishments declared to the SRI (Servicio de Rentas Internas, the national tax authority), updated September 5, 2026. The location is the province and canton on record, not each site’s exact address.
Activity classification (ISIC)
- Administrative and support service activities
- Office administrative, office support and other business support activities
- Activities of call centres
- Activities of call centres
- Activities of centres answering calls from clients by using human operators, automatic call distribution systems, computer telephone integration, interactive voice response systems or similar methods to receive orders, provide product information, deal with customer requests for assistance or handle complaints (call centres)
Frequently asked questions
What is the RUC of American Call Center S.A. (Americall)?
The RUC (taxpayer registration number) of AMERICAN CALL CENTER S.A. (AMERICALL) is 0991506241001, according to Ecuador’s public corporate registry.
Is American Call Center S.A. (Americall) active?
Yes. Its legal status in the registry is Activa.
What trade name does American Call Center S.A. (Americall) use?
It operates under the trade name AMARICAN CALL CENTER S.A. AMERICALL, according to the SRI’s RUC registry.
What does American Call Center S.A. (Americall) do?
Its registered economic activity (ISIC N8220.01) is: Activities of centres answering calls from clients by using human operators, automatic call distribution systems, computer telephone integration, interactive voice response systems or similar methods to receive orders, provide product information, deal with customer requests for assistance or handle complaints (call centres)
Where is American Call Center S.A. (Americall) located?
Its registered address is in Guayaquil, province of Guayas, Ecuador.
When was American Call Center S.A. (Americall) incorporated?
It was incorporated on February 23, 1999, as a stock corporation (s.a.).
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Corporate information from official public records of Ecuador · where this data comes from