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Company profile

Active

American Call Center S.A. (Americall)

RUC 0991506241001 · Guayaquil, Guayas

Registry data

RUC
0991506241001
Legal name
AMERICAN CALL CENTER S.A. (AMERICALL)
Trade name
AMARICAN CALL CENTER S.A. AMERICALL
Size segment (SCVS)
Large · 2025
Incorporation date
February 23, 1999
Start of activities (SRI)
February 23, 1999
Subscribed capital
$600,000
Economic activity
Activities of centres answering calls from clients by using human operators, automatic call distribution systems, computer telephone integration, interactive voice response systems or similar methods to receive orders, provide product information, deal with customer requests for assistance or handle complaints (call centres)
ISIC code
N8220.01
Last year with filed statements
2025
Address
Av. Eloy Velasquez SL. 1 MZ. 37 SL 1 MZ 37, Calle 49Va. Herradura 6Ta, Junto a Garzocentro 2000
Location
Guayaquil, Guayas
Region
Costa

Financial statements

Current ratio
0.90
Debt ratio
100.8%
Net margin
−8.2%
Revenue vs 2024
−23.1%
Revenue by year
$0
$18.0 M
$13.4 M
2000 2005 2010 2015 2020 2025
Net result by year
$0
$1.6 M
−$1.1 M
2000 2005 2010 2015 2020 2025
Employees by year 2008 → 2025 · −10.6%
974
1,912
871
2008 2011 2014 2017 2020 2025

The income statement · 2025

  • Revenue $13,394,899
  • Expenses $15,195,885
  • Net result −$1,099,967
Financial statements filed with the Superintendencia de Compañías, year by year
Year Revenue Net result Assets Equity Employees
2025 $13,394,899 −$1,099,967 $7,346,108 −$57,574 871
2024 $17,414,444 $24,803 $7,236,465 $535,344 1,384
2023 $13,807,950 $76,015 $7,504,682 $530,301 1,681
2022 $12,579,533 $261,916 $6,025,935 $458,944 1,324
2021 $11,448,068 −$248,753 $6,403,493 $27,113 1,436
2020 $8,832,552 −$780,964 $5,976,991 $275,866 1,432
2019 $14,651,772 $479,202 $5,646,271 $1,370,947 1,381
2018 $17,487,356 $1,370,972 $6,198,220 $2,055,896 1,881
2017 $16,399,663 $1,190,255 $5,994,454 $1,875,179 1,728
2016 $14,883,776 $493,588 $5,117,916 $1,178,512 1,585
2015 $17,085,798 $805,260 $5,935,307 $1,531,892 1,838
2014 $17,318,274 $702,000 $6,057,535 $1,608,432 1,907
2013 $17,963,258 $1,376,912 $6,622,557 $2,145,652 1,881
2012 $15,066,083 $1,019,449 $6,151,071 $1,783,744 1,912
2011 $13,207,408 $1,561,846 $4,040,432 $1,119,409 1,604
2010 $10,592,782 $1,384,009 $3,241,845 $1,002,987 1,383
2009 $8,324,372 $465,302 $3,150,004 $1,222,078 1,079
2008 $7,365,006 $130,352 $2,724,075 $756,776 974
2007 $7,243,968 $401,491 $2,137,167 $626,424
2006 $6,743,939 $155,306 $1,182,555 $376,297
2005 $4,347,798 $10,888 $990,900 $132,679
2004 $1,234,477 $930 $768,376 $329,839
2003 $732,144 −$1,542 $347,993 $51,556
2002 $579,300 $1,607 $388,227 $3,503
2001 $438,000 $182 $324,753 $1,086
2000 $0 $0 $55,063 $800

In 2025 it recorded revenue of $13,394,899 and a net result of −$1,099,967, a margin of −8.2%.

Its 2025 revenue exceeds that of 98.1% of the 95,463 companies in the country that recorded sales that year. In Guayas, it exceeds 97.7% of the 34,598 on record.

Within its activity (ISIC code N8220.01, 140 companies with sales), its revenue exceeds that of 97.1%; the trade’s typical margin was 1.3%.

Values in US dollars, as filed with the Superintendencia de Compañías, Ecuador’s corporate regulator.

Tax status (SRI)

updated September 5, 2026
RUC status: Active
  • Phantom taxpayer: No
  • Nonexistent transactions: No
Tax regime
General regime The set of rules under which it files its taxes
Required to keep accounting books
Yes
Withholding agent
Yes When paying third parties, it withholds taxes and remits them to the SRI
Special taxpayer
Yes Designated by the SRI for its size, with additional filing obligations
Start of activities
February 23, 1999

Establishments · 8 registered, 4 open

  • HEAD OFFICE Guayas / Guayaquil / Tarqui / Av. Eloy Velasquez Solar 1 y Calle 49 Ava. Open
  • Pichincha / Quito / Mariscal Sucre / Av Patria E4-69 y Av Amazonas Open
  • Pichincha / Quito / Mariscal Sucre / Av Patria E4-69 y Av Amazonas Open
  • Pichincha / Quito / Mariscal Sucre / Av. Patria E7-69 y Av. Amazonas Open
  • Guayas / Guayaquil / Tarqui / S/N Closed
  • Pichincha / Quito / Mariscal Sucre / Av Patria E4 -41 y Av Amazonas Closed
  • Pichincha / Quito / Mariscal Sucre / Av Patria E4-41 y Av Amazonas Closed
  • Guayas / Guayaquil / Tarqui / Av. Francisco de Orellana S/N y Av. Miguel Hilario Alcivar Closed

Tax status according to the public records of the SRI (Servicio de Rentas Internas, the national tax authority). The risk designations are the SRI’s, not a rating by this site: phantom taxpayer means the SRI considers the company to have no real activity at its declared address, and nonexistent transactions means it invoiced operations the SRI determined never took place.

Where it operates

It has 4 open establishments across 2 provinces, plus 4 closed.

Azuay: no data Bolívar: no data Carchi: no data Cañar: no data Chimborazo: no data Cotopaxi: no data El Oro: no data Esmeraldas: no data Galápagos: no data Guayas: 1 companies Imbabura: no data Loja: no data Los Ríos: no data Manabí: no data Morona Santiago: no data Napo: no data Orellana: no data Pastaza: no data Pichincha: 3 companies Santa Elena: no data Santo Domingo de los Tsáchilas: no data Sucumbíos: no data Tungurahua: no data Zamora Chinchipe: no data Galápagos

Azuay: no dataBolívar: no dataCarchi: no dataCañar: no dataChimborazo: no dataCotopaxi: no dataEl Oro: no dataEsmeraldas: no dataGalápagos: no dataGuayas: 1 companiesImbabura: no dataLoja: no dataLos Ríos: no dataManabí: no dataMorona Santiago: no dataNapo: no dataOrellana: no dataPastaza: no dataPichincha: 3 companiesSanta Elena: no dataSanto Domingo de los Tsáchilas: no dataSucumbíos: no dataTungurahua: no dataZamora Chinchipe: no data Point at or tap a province to see its figure

1 3

Provinces with a presence

  • Pichincha 3 locations
  • Guayas head office 1 location

Establishments declared to the SRI (Servicio de Rentas Internas, the national tax authority), updated September 5, 2026. The location is the province and canton on record, not each site’s exact address.

Activity classification (ISIC)

  1. Administrative and support service activities
  2. Office administrative, office support and other business support activities
  3. Activities of call centres
  4. Activities of call centres
  5. Activities of centres answering calls from clients by using human operators, automatic call distribution systems, computer telephone integration, interactive voice response systems or similar methods to receive orders, provide product information, deal with customer requests for assistance or handle complaints (call centres)

Frequently asked questions

What is the RUC of American Call Center S.A. (Americall)?

The RUC (taxpayer registration number) of AMERICAN CALL CENTER S.A. (AMERICALL) is 0991506241001, according to Ecuador’s public corporate registry.

Is American Call Center S.A. (Americall) active?

Yes. Its legal status in the registry is Activa.

What trade name does American Call Center S.A. (Americall) use?

It operates under the trade name AMARICAN CALL CENTER S.A. AMERICALL, according to the SRI’s RUC registry.

What does American Call Center S.A. (Americall) do?

Its registered economic activity (ISIC N8220.01) is: Activities of centres answering calls from clients by using human operators, automatic call distribution systems, computer telephone integration, interactive voice response systems or similar methods to receive orders, provide product information, deal with customer requests for assistance or handle complaints (call centres)

Where is American Call Center S.A. (Americall) located?

Its registered address is in Guayaquil, province of Guayas, Ecuador.

When was American Call Center S.A. (Americall) incorporated?

It was incorporated on February 23, 1999, as a stock corporation (s.a.).

Related companies

Corporate information from official public records of Ecuador · where this data comes from